Privacy Policy

​

Effective Date: 08/15/2023

​

At Flow Capital, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our merchant cash advance services. By accessing our services, you consent to the practices described in this policy.

1. Information We Collect:

We may collect various types of information to provide you with our merchant cash advance services effectively. This may include:

• Personal Information: This includes your name, contact information, business details, and financial information necessary for processing your application.

• Transaction Information: Details about the funding you receive and transactions conducted through our services.

• Usage Data: Information about your interactions with our website, applications, and services, including log data, device information, and usage patterns.

• Communication Data: Information you provide when contacting our customer support or engaging in communication with us.

2. How We Use Your Information:

We use the collected information for the following purposes:

• Processing Applications: To evaluate your eligibility and provide merchant cash advance services tailored to your business needs.

• Communication: To communicate with you about your application, funding, and any updates related to our services.

• Improving Services: To enhance and personalize your experience with our services, analyze usage patterns, and identify areas for improvement.

• Compliance: To meet legal and regulatory requirements and enforce our terms and policies.

3. How We Share Your Information:

We may share your information under the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services, such as underwriting, payment processing, and customer support.

• Legal Compliance: We may disclose information to comply with legal obligations, regulatory requirements, or respond to legal requests.

• Business Transactions: In the event of a merger, acquisition, or other business transactions, your information may be shared as part of the due diligence process.

4. Data Security:

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet can be guaranteed as entirely secure.

5. Your Choices:

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can also opt-out of certain communications and request restrictions on how your data is used. To exercise these rights, please contact us using the provided contact information.

6. Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

7. Changes to this Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The revised policy will be effective upon posting on our website.

8. Contact Us:

If you have any questions, concerns, or requests related to your privacy or this policy, please contact us at [contact information].

By using our merchant cash advance services, you acknowledge and agree to the terms of this Privacy Policy. Thank you for trusting Flow Capital with your financial needs and personal information.